Shipping policy
Processing Time: Below are our current processing times.
- Orders are typically processed within 2-4 business days. During peak seasons or holidays, processing times may be slightly longer.
- Custom printed items require additional time for processing due to the design proofing and approval process. Once your custom order is approved for printing, please allow 7-10 business days for it to ship.
Shipping: We typically ship via USPS. Please be aware that USPS does not guarantee shipping timeframes, and actual shipping times may vary. For domestic orders:
- First Class Shipping: 3-5 business days
- Priority Shipping: 2-3 business days
Please keep these timeframes in mind when placing your orders. Once your shipment is with USPS, we are unable to control the delivery process. The tracking information provided is the same as what you will receive, and we recommend checking it directly for the most current updates.
Shipping Origin: Our primary shipping location is Las Vegas, Nevada. We utilize several printing partners within the United States, and items may ship directly from their locations. Our partners use USPS, UPS, and FedEx for shipping, and we will provide you with the carrier and tracking information upon shipment.
Contact Us: If you have any questions about your order or shipping status, please contact us at hello@jenniferpaper.com. If you encounter any shipping issues or have questions about your order, please don’t hesitate to reach out. Our team is happy to help look into any shipping problems and provide assistance as needed.
Thank you for choosing Jennifer Paper! We appreciate your business and look forward to serving you.